Refund Policy
Cancellation & Refund Policy
We keep things simple and transparent. Here is everything you need to know about cancelling your subscription or requesting a refund.
Last updated: May 2026
- Cancellation Policy
- How to Cancel
- Free Trial Cancellation
- Refund Policy
- How to Request a Refund
- Payment Processing
- Changes to This Policy
Cancellation Policy
You may cancel your TalkDrill subscription at any time. When you cancel:
- Your subscription will remain active until the end of the current billing period
- You will not be charged for the next billing cycle
- You will retain access to all paid features until your current period expires
- After expiration, your account will revert to the Free plan
- Your conversation history, progress data, and reports will be preserved
How to Cancel
You can cancel your subscription through any of these methods:
- In-app: Go to Dashboard > Subscription > Manage Subscription > Cancel
- Website: Log in at talkdrill.com, navigate to Settings > Subscription > Cancel
- Email: Send a cancellation request to support@talkdrill.com with your registered email
- Cancellation takes effect immediately — no further charges will be applied
Free Trial Cancellation
TalkDrill offers free trials on select plans. Regarding trial cancellations:
- You may cancel during the trial period at no cost
- If you do not cancel before the trial ends, your subscription will auto-renew at the standard plan rate
- A reminder will be sent before your trial period expires
- Trial benefits end immediately upon cancellation
Refund Policy
We want you to be satisfied with TalkDrill. Our refund policy is as follows:
- Subscription charges are non-refundable once the billing period has started
- If you experience a technical issue that prevents you from using the service, contact support within 7 days for a prorated refund
- Duplicate or erroneous charges will be fully refunded upon verification
- Refunds for annual plans are prorated based on the unused portion, minus a processing fee
- Coin purchases and one-time session purchases are non-refundable once used
How to Request a Refund
To request a refund, please follow these steps:
- Email support@talkdrill.com with the subject line "Refund Request"
- Include your registered email address and reason for the refund
- Attach any relevant screenshots if reporting a technical issue
- Our team will review your request within 3-5 business days
- Approved refunds will be processed to your original payment method within 7-10 business days
Payment Processing
All payments on TalkDrill are processed securely through Razorpay:
- We accept UPI, debit cards, credit cards, net banking, and wallets
- All transactions are encrypted and PCI DSS compliant
- TalkDrill does not store your full payment details — this is handled by Razorpay
- For payment disputes, contact your bank or Razorpay support in addition to our team
Changes to This Policy
TalkDrill reserves the right to update this Cancellation & Refund Policy at any time. Changes will be communicated via email or in-app notification. Continued use of the service after changes constitutes acceptance of the updated policy.